Delivery:
Customers will be notified via email or text message with tracking details on the day their order is dispatched.
Not at home at the time of delivery? No problem, our couriers are happy to re-arrange a time. Please note: If you have purchased an item with Free Delivery and have booked a delivery time slot with our couriers, but have not been home to accept the package, then a charge will be required for a second attempt at delivery.
Please ensure that the products you have ordered will be able to fit through your doorways before ordering. A charge is also applicable to a second attempt at collection.
Please Note:
Unfortunately, our suppliers and couriers are unable to deliver to the below post codes:
IV4, IV6, IV7, IV8, IV9, IV10, IV11, IV14, IV15, IV16, IV17, IV18, IV19, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV37, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV53, IV55, IV56, IV63, LL52, LL53, LL58, LL59, LL60, LL61, LL62, LL63, LL64, LL65, LL66, LL67, LL68, LL69, LL70, LL71, LL72, LL73, LL74, LL75, LL76, LL77, LL78, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, KA27, KA28, PA20, PA21, PA22, PA23, PA23, PA23, PA24, PA25, PA26, PA27, PA28, PA28, PA29, PA30, PA31, PA31, PA32, PA33, PA34, PA35, PA37, PA38, PA39, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, JE1, JE2, JE3, JE4, JE5, GY1, GY2, GY3, GY4, GY5, GY6, GY7, GY8, GY9, GY10, BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT18, BT19, BT20, BT21, BT22, BT23, BT24, BT25, BT26, BT27, BT28, BT29, BT30, BT31, BT32, BT33, BT34, BT35, BT36, BT37, BT38, BT39, BT40, BT41, BT42, BT43, BT44, BT45, BT46, BT47, BT48, BT49, BT51, BT52, BT53, BT54, BT55, BT56, BT57, BT58, BT60, BT61, BT62, BT63, BT64, BT65, BT66, BT67, BT68, BT69, BT70, BT71, BT72, BT73, BT74, BT75, BT76, BT77, BT78, BT79, BT80, BT81, BT82, BT92, BT93, BT94, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9, IM86, IM87, IM99, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3.
Returns:
If the item is damaged on arrival, you may be are able to return it with the carrier before accepting the delivery. Please see full delivery terms here.
If for any reason you are unhappy with your item, please call customer services on 0207 087 2900 within 14 days of receipt and we would be more than happy to schedule a collection, replacement or refund. Please note: Unless the item was damaged, there may be a surcharge for collection as imposed by our suppliers.
Read full delivery Terms and Conditions
CALL US: +44(0)20 7087 2900
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